Success Story of E-Commerce Company
Recovering
Abandoned Carts
& Maximizing Sales
Challenge:
A fast-growing e-commerce retailer struggled with a high cart abandonment rate, leading to 40,000+ lost leads per quarter. Despite significant ad spending, the CPA was too high, and manual follow-ups proved inefficient.
Key Takeaway:
With Airis automatically handling abandoned cart recovery and price objections, The company significantly increased conversions, lowered customer acquisition costs and boosted revenue without adding manual effort.
Solution:
Airis AI sales agents integration to automate follow-ups, recover abandoned carts, and handle price objections. AI-driven conversations were personalized, addressing customer concerns and guiding them back to completing their purchase.
Pre-Airis Metrics:
- Ad Spend: €200,000 per quarter
- Leads Generated: 100,000
- Abandoned Carts: 40,000 (40%)
- Cost Per Lead: €2
- Customer Acquisition Cost: €40
Results After 3 Months with Airis:
- Re-engaged Leads: 40,000 abandoned carts
- Recovered Sales: +27% increase in completed purchases
- Cost Per Customer Acquisition: Reduced from €40 to $26 (35% decrease)
- Revenue Growth: €750,000 additional revenue from recovered customers
- Operational Efficiency: Eliminated the need for a 6-person manual follow-up team
Success Story of SaaS Company
Reducing Churn &
Increasing Trial
Conversions
Challenge:
A SaaS provider struggled with high churn rates among trial users. Many signed up for the free trial but never converted to paid plans. Manual follow-ups were inconsistent, and sales reps couldn't effectively re-engage inactive users at scale.
Key Takeaway:
By automating trial follow-ups and addressing common objections in real-time, Airis helped the company reduce churn, increase conversions, and recover millions in lost revenue—all with no extra workload for their sales team.
Solution:
The company integrated Airis AI sales agents to identify and follow up with inactive trial users. AI-driven outreach included:
- Personalized reminders about trial benefits and expiration dates.
- Automated engagement addressing common objections (pricing, features, support).
- Live call transfers are available for users needing further assistance before upgrading.
Pre-Airis Metrics:
- Trial Sign-Ups per Month: 10,000
- Inactive Trial Users: 4,500 (45%)
- Trial-to-Paid Conversion Rate: 12%
- Churn Rate: 28%
- Revenue Loss from Churn: €1.2M annually
Results After 3 Months with Airis:
- Inactive Trial Users Re-engaged: 4,500
- Trial-to-Paid Conversion Rate: Increased from 12% to 19% (+58%)
- Churn Rate Reduction: From 28% to 18% (36% decrease)
- Additional Paid Users: +700 per month
- Annual Revenue Increase: +€2.1M from retained customers
Success Story of Real Estate Company
Tripling
Appointment
Bookings with AI-
Driven Outreach
Challenge:
A real estate agency faced low appointment booking rates despite generating a high volume of leads through ads and website inquiries. Agents' manual follow-ups were slow and inconsistent, leading to missed opportunities and lost sales.
Key Takeaway:
By automating lead follow-ups and appointment scheduling, Airis helped the company convert more inquiries into booked meetings, reduce response time, and drive higher sales—without adding extra workload to their team.
Solution:
The company integrated Airis AI sales agents to automate lead outreach, schedule appointments, and prioritize high-intent prospects. AI-driven calls:
- Engaged new leads instantly after an inquiry.
- Handled objections and answered common questions.
- Scheduled appointments automatically based on agent availability.
- Transferred hot leads directly to sales agents for immediate follow-up.
Pre-Airis Metrics:
- Leads Generated per Month: 8,000
- Follow-Up Response Rate: 22%
- Appointment Booking Rate: 4%
- Average Time to Follow-Up: 48+ hours
- Missed Deals Due to Slow Response: Estimated €750,000 in lost sales annually
Results After 3 Months with Airis:
- Lead Response Time: Reduced from 48+ hours to under 5 minutes
- Appointment Booking Rate: Increased from 4% to 12% (3X growth)
- No-Show Rate Reduction: Down by 40% due to automated confirmations & reminders
- Sales Pipeline Growth: 3X more qualified leads entering the closing stage
- Projected Annual Revenue Increase: +€2.5M from higher appointment conversions
